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Terms of use


Portal administrator – service provider – Marcin Łata performing business activity: Practitioner Lekarska Marcin Łata, address of the registered office and address for service: ul. Krańcowa 113/58, 20-338, NIP: 9462692675, REGON: 384671515, entered into the Central Register and Information on Business Gospodarcza, e-mail address:, phone number: +48 601 539 399
Portal – a website available at used to service patients, offering medical consultations only by electronic means.
Consultation – a medical service provided by the Service Provider to the Patient by electronic means in the form of a phone call / text call / video call .
Patient – an adult person who has full legal capacity and uses from services via the Portal.

Use of the Portal

Before using the Portal, the Patient is obliged to read the content of this document Regulations.
Providing data by the Patient is tantamount to submitting his declaration of compliance with the truth of all data made available to the Service Recipient and having full capacity to act legal guardian , or in the event of its limitation, having the necessary consent of a legal guardian.
The patient is obliged to comply with the provisions of the Regulations at all times uses the Portal.
The use of the Portal is possible via a device connected to the Internet equipped with a web browser, and consultation takes place over the phone.

Using the Services offered by the Administrator:

Fill in the form for the selected service at
Make a payment for the service
Wait for a call from the doctor (prescriptions are usually issued up to an hour, but in special cases, the patient will receive a prescription until 23:00 at the order day)

Payment methods

BLIK transfer to the phone number +48 601 539 399
Instant transfer to the account number 72 1090 2688 0000 0001 4372 9844 – in the subject please
provide the Patient’s telephone number
Standard transfer to the account number 72 1090 2688 0000 0001 4372 9844 – please specify in the subject line
Patient’s telephone number, then the Patient sends a confirmation of the transfer to the e-mail address
PayU in accordance with the current price list

Personal data and Medical Secret

All personal data provided on the Portal and by phone will be used by
The Administrator only for the purpose of implementing a medical consultation, keeping medical records, accepting payments, documenting transactions; the Administrator is obliged is to comply with the Code of Medical Ethics and Medical Secrets, in accordance with the Act of 5 December 1996 on the medical profession (Journal of Laws No. 28 of 1997, item 152, as amended)
Detailed information on the collection, processing and storage of personal data can be found in the Privacy Policy


The patient has the right to file a complaint.
Complaints should be submitted by e-mail to the address
The complaint should contain the Patient’s identification data, a description of the reported reservations and indicating the method of solving the problem desired by the patient.
The complaint is considered immediately, no later than within 31 days from the date of receipt filing a complaint.

Withdrawal from the contract

After the service has been provided, it is not possible for the Patient to withdraw from the contract

Final Provisions

The Regulations are valid from April 29, 2020.
In matters not covered by these Regulations, the Code of Medical Ethics shall apply,
Act of 5 December 1996 on the professions of doctor and dentist and: Act on the provision of electronic services of July 18, 2002 (Journal of Laws of 2020, item 344 t. uniform), Consumer Rights Act of May 30, 2014 (Journal of Laws of 2020, item 287 uniform text), The Civil Code Act of April 23, 1964 (Journal of Laws of 2019, item 1145, 1495 uniform) and other relevant provisions of Polish law.
Online medical consultation takes place using the ICT system (in accordance with paragraph 4, art.
2. Chapter 1 of the Act on the Professions of Physician and Dentist of December 5, 1996: “4. Doctor,
the dentist may perform the activities referred to in par. 1 and 2, also via ICT systems or communication systems. “)
And generally applicable regulations.
Agreements concluded via the Website are concluded in accordance with Polish law.
In the event of non-compliance of any part of the Regulations with applicable law, in place of of the challenged provision of the Regulations, the relevant provisions of Polish law shall apply.
The Administrator has the right to change the Regulations, about which he will clearly inform the Patients in the form of adequate information placed on the Portal.


All content posted on the website at
They enjoy the protection of the legal author and are owned by the administrator – Service Provider Marcin Łata.
The patient is fully responsible for the consequential damage caused to the Service Provider use of any content of the website without the consent of the Service Provider.
Use of the content posted on the website in any form by anyone, without the express written consent of the Service Provider, is a violation of the law copyright due to the Service Provider and results in civil and / or criminal liability 

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